FAQ PAGE

HOW MUCH DOES IT COST ME TO HAVE A ITALIAN SILVER PRODUCT DELIVERED TO MY HOME?

Italian Silver provides free shipping on all items within India.

WHAT IS THE ESTIMATED DELIVERY TIME?

For orders within India, our delivery date depends on the product selected as well as the shipping address provided by you. We have several products under the Same Day Shipping section. These are ready to ship products and will be delivered to your address within 2 to 10 business days. You may browse these products here: Delhivery, FedEx
The rest of our products are 'Made to Order' and it takes us 2 to 19 business days to safely deliver these jewellery pieces to you. This includes the time taken to individually handcraft each product and ship it to your delivery address.
Please note that the business days mentioned do not include Sundays and festive holidays.

HOW WILL THE DELIVERY BE DONE?

We process the national delivery only through reputed insured couriers like Delhivery, FedEx. Please check if we deliver to your Pincode. If there is no courier service available in your area, we do apologize for the inconvenience caused

HOW SAFE IS MY PRODUCT?

Your jewellery is shipped in durable, tamper-proof packing that ensures that the contents remain intact. Your jewellery is fully insured till it reaches your doorstep, and we only work with reputed and established courier services like Delhivery, FedEx for orders within India. Please do not accept any package that has been tampered with

DOES ITALIAN SILVER DELIVER INTERNATIONALLY?

Currently, we take orders for delivery only in India.

CAN I CHANGE MY SHIPPING ADDRESS AFTER I HAVE PLACED AN ORDER?

Until your order is ready to be shipped, you can change the shipping address. Please contact our Customer Care (+91 9167227135) for assistance.
For orders that are ready for dispatch, we will be able to reship them to your new address as soon as the consignment is returned back to us.