- Italian silver provides free shipping on orders above ₹999 and ₹50 on orders below ₹999.
- For orders within India, our delivery date depends on the product selected as well as the shipping address provided by you. We have several products under the Same Day Shipping section. These are ready to ship products and will be delivered to your address within 2 to 10 business days. You may browse these products here: Delhivery, FedEx. The rest of our products are 'Made to Order and it takes us 2 to 19 business days to safely deliver these jewelry pieces to you. This includes the time taken to individually handcraft each product and ship it to your delivery address and no same delivery is possible.
- We process the national delivery only through reputed insured couriers like Delhivery, FedEx. Please check if we deliver to your Pincode. If there is no courier service available in your area, we do apologize for the inconvenience caused.
- Your jewelry is shipped in durable, tamper-proof packing that ensures that the contents remain intact. Your jewelry is fully insured till it reaches your doorstep, and we only work with reputed and established courier services like Delhivery, FedEx for orders within India. Please do not accept any package that has been tampered with.
- Until your order is ready to be shipped, you can change the shipping address. Please contact our Customer Care (+91 9167227135) for assistance.
- For orders that are ready for dispatch, we will be able to reship them to your new address as soon as the consignment is returned back to us.
- If you are a resident of Mumbai then you can visit the address and pick up your product physically.
Please note that the business days mentioned do not include Sundays and festive holidays